SKILL THRILL N.V. GENERAL TERMS & CONDITIONS
1.2 – You agree to the use of electronic communications in order to enter into these Terms and Conditions and you waive any rights or requirements under applicable laws or regulations in any jurisdiction that requires an original (non-electronic) signature, to the extent permitted under applicable law.
1.3 – Please note that these General Terms and Conditions will prevail in the event of any conflict between the General Terms and Conditions and the Third Party Terms.
2.1 – The Terms and Conditions are a binding legal agreement between You, the customer, and Skill Thrill N.V. (registered company number 155679) whose registered address is Heelsumstraat 51, Curaçao. Skill Thrill N.V. is licensed and regulated by Antillephone N.V. under License #8048/JAZ2020-077.
2.2 – In these General Terms & Conditions, any use of the words “you”, “yours” or similar expressions shall mean any end user of this Service whatsoever. Words such as “we”, “us”, “our” or similar expressions shall mean Skill Thrill N.V.
2.3 – This Agreement does not constitute a commercial arrangement, agency agreement or partnership between the Parties. You will only use these Services for your personal use and you will not hold yourself out to act as our agent at any time.
3. Changes to the Terms and Conditions
3.1 – We may change the General Terms and Conditions at any time, at our sole discretion, by amending this document. The most current version of the General Terms and Conditions can be viewed by clicking the link in the footer of each webpage. You should read the full Terms and Conditions as you will be bound by the same when using our Services.
3.2 – By continuing to use the Services, you are deemed to have accepted any and all changes made in accordance with Clause 3.1.
4.1 – The products and services offered by Skill Thrill N.V. via www.guesschess.com are together referred to as the “Services”. Your agreement under these Terms and Conditions is an agreement with Skill Thrill N.V. for all the Services that you use.
4.2 – We may make changes to the Services or its content at any time and at our sole discretion without notifying you of the same. If the need arises, we may suspend the Services, or remove them entirely. We will not be liable if for any reason the Services are unavailable at any time or for any period.
4.3 – We provide the Services with reasonable skill and care as described in the Terms and Conditions, but do not make any other promises in respect of how the Services will be provided.
4.4 – You agree to only use the Services for purpose of executing transactions inside and within the platform provided to you. You will not use the Services for business purposes.
5.1 – The information given through the Services is for your personal use only and the distribution or commercial exploitation of the same is strictly prohibited.
5.2 – Any information or material given through the Services may be out of date at any given time and whilst we are under no obligation to update such material, we reserve the right to correct obvious mistakes and amend any corresponding winnings accordingly.
5.3 – No information provided by us or Third Parties is intended to constitute advice or recommendations and it is provided for information purposes only.
5.4 – Where the Services link to third party content, we do not endorse this content, nor do we accept liability for this content or your use of their website.
5.5 – All content, trademarks, services marks, trade names, logos, images and icons (“Intellectual Property”) are the property of Skill Thrill N.V., or a connected third party and are protected by copyright laws and international treaties and provisions.
5.6 – You agree not to delete any copyright notices or other indications of Intellectual Property from materials that you receive from the Services. You will not be entitled to any rights over Intellectual Property from the Services, or any rights or licences to use the Intellectual Property other than for the uses set out in this Agreement.
6. Registering and Opening an Account
6.1 – We require you to make certain statements before opening an account with us, you agree:
i. You understand and agree to be bound by these Terms and Conditions (including any additional Game Rules);
ii. You are at least 18 years of age.
iii. You will provide accurate registration information when opening your Account, which will include without limitation your correct date of birth, along with valid identification evidencing this, your country of residence, your current home address, email address and personal telephone number. You must inform us within 30 days of any changes to these details;
iv. You are legally capable of entering into binding contracts;
v. You are opening your account solely for personal use, and are acting on your own behalf and not as an agent on behalf of a third party;
vi. You will not try to sell or transfer the benefit of your account to a third party nor will you acquire to attempt to acquire interest in a third-party account;
vii. You will not use funds originating from criminal or unlawful activities for the purposes of purchasing tokens, and you are not otherwise conducting criminal or unlawful activities and/or intending to use the account in connection with such activities;
vii. You are entirely responsible for complying (and indeed do comply) with your own local, national, federal, state or other laws concerning gaming prior to using our services;
ix. You understand there could be a risk of losing money by purchasing tokens and using paying Services if we had them and you accept full responsibility for such losses.
6.2 – The availability of our Services does not constitute an offer, solicitation, or invitation by us for the use of our Services in any jurisdiction in which such use is prohibited by law. If you use our Services in any jurisdiction in breach of any local, national, federal, state or other laws that apply to you in your country, we will not be liable to you for such use.
6.3 – You must keep your account details up to date, if you fail to do so we reserve the right to revoke your access to the Services.
6.4 – We reserve the right not to open an account for you without having to provide any reason whatsoever. However, you will never be limited, discriminated against or penalized by us for the mere fact of making money at Guess Chess.
6.5 – We reserve the right to refuse/reject and suspend without prior notification any Player who is in breach of these Terms & Conditions.
7. Deposits and Withdrawals
7.1 – You cannot utilise our paid Services until there are cleared funds in your account. Deposit funds together with any winnings (collectively “Your Funds”) will be held in your account by us on your behalf.
7.2 – We are not a bank and no interest will be paid on Your Funds. All funds deposited with us are held in a normal bank account in the name of Skill Thrill N.V. in Paymix.pro (incorporated in Malta, Registration Number C.55838).
7.3 – The minimum deposit is €10 (ten Euros) as may be amended from time to time. We reserve the right, acting reasonably, to change the minimum deposit without prior notice. We will publish any change to the minimum deposit amount on our Services.
7.4 – We will never charge You for making a deposit. However, certain banks may charge, please ask your bank for more details.
7.5 – You can request withdrawals of Your Funds at any time provided all funds paid into Your Account have been received by us as cleared funds and provided that we are satisfied that you are compliant with these Terms & Conditions. The minimum withdrawal you can request is €10 (ten Euros).
7.6 – In order to make a money withdrawal, your account must have been verified, that is, you must have provided us with a copy of your passport and proof of residence. You can request verification of your account at any time after your registration.
7.7 – You are responsible for paying and accounting to any relevant governmental, tax or other authority for tax or other duty that may be due on your withdrawals.
7.8 – We might charge a fee for some withdrawals of between €5 (five Euros) and €15 (fifteen Euros) depending on how the funds are withdrawn.
7.9 – The maximum you can withdraw in any seven day period is €50,000 (fifty thousand Euros).
8.1 – You are at least 18 years of age. We retain the right to ask for proof of age documentation from any applicant or customer at any time, and we will void any tokens purchased by minors.
8.2 – You are solely responsible for determining whether your accessing or using the Services is compliant with applicable laws in your jurisdiction.
9.1 – We reserve the right to ask for proof of age and/or address from you and may suspend or restrict your use of the Services until you provide the requested documents.
9.2 – By accepting the Terms and Conditions, you are authorising us to conduct any identification, credit or other verification checks that we may require, including but not limited to checking any of the details you provide when registering or changing your account details. You agree to provide all information we request in respect of these checks.
9.3 – We may supply the information about you to authorised credit reference agencies, who may check the details we provide against any databases (public or private) to which they have access and may keep a record of that check. We may share information with credit reference and fraud prevention agencies for use in credit decisions, identification checks and for fraud prevention purposes. You agree that we may process, use, record and disclose your personal information with credit reference agencies.
9.4 – Users in certain territories could not be permitted to use the service until we have been able to satisfy the local legal requirements on verification of identity. We reserve the right to request any additional documents legally required by your local regulator.
10.1 – We take reasonable precautions to prevent computer viruses, trojan horses, worms, time bombs cancelbots, corrupted files or any other items that may damage the operation of computers or property or otherwise engage in computer misuse (“Malicious Programmes”) within the Services, however we cannot accept any liability for them or any damage they may cause. You are advised to take precautions against such Malicious Programmes, including the use of suitable protective software.
10.2 – You must not misuse our Services by knowingly introducing Malicious Programmes to the Service’s platform.
10.3 – You must not attempt to gain unauthorised access to the Services, their platforms, the servers upon which they are stored, or any other server, computer or database connected to our Services. We will report any known breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them.
11. Criminal Activities
11.1 – You must not use the Services in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activities, or cause any distress, harm or inconvenience to any other person using the Services.
12. Fraud and cheating
12.1 – We will not tolerate any fraudulent activity, dishonest behaviour or cheating using our Services. You must not dishonestly manipulate our Services or take an unfair advantage of us or our Services or attempt to defraud us or any other customer or legal entity.
12.2 – You will not interfere or attempt to interfere with or utilise artificial intelligence to manipulate the operations of the Services. If we consider you have done so, we reserve the right to suspend your use of the Services, withholding any winnings and pursue criminal proceedings where appropriate.
12.3 – Collusion between you and any other player is strictly forbidden. To detect collusion, we reserve the right to track the transactions and procedures of any user to confirm they have not acted in breach of the Terms & Conditions. We reserve the right to restrict your access or game play and you agree to cooperate fully with us in respect of such measures and to investigate such activity.
12.4 – You will not breach any of the Game Rules or Promotional Terms at any point whilst using the Services.
12.5 – If we consider any of the events in Clauses 12.1 – 12.4 have occurred or likely will occur, we reserve the right to:
i. suspend your access to the Services; and
ii. withhold or retain any amount which would otherwise have been paid or payable to you.
12.6 – If we suspend your access to the Services, you shall be liable to any and all losses, liabilities, damages, costs and expenses incurred or suffered by us arising out of your fraud, dishonesty or criminal act (“Claim”). You also agree to fully compensate us for any costs, charges or losses sustained or incurred by us (including any direct, indirect or consequential losses, any loss of profit and any loss of reputation) in respect of such claims.
12.7 – Without limiting any other rights available to us, we reserve the right to offset any positive balance within your account against any funds owed to us. You agree that your account may be used to finance any costs incurred as a result of your fraudulent activity.
13. Your information
13.1 – We process your information in accordance with our Other Policies.
13.2 – We are entitled to share information held on you, including but not limited to your personal data, your financial information and your gaming history with our connected companies for all business purposes, marketing, assisting with identifying problems, prevent of fraud and financial crime, and in order to satisfy our legal and regulatory obligations.
14. Promotions and offers
14.1 – Occasionally, we offer promotions and offers to new and existing customers with their own additional Promotional Terms.
14.2 – All promotions and offers are limited to one per person, unless specified otherwise.
14.3 – We reserve the right to amend the terms and conditions of or withdraw any promotion or offer at any time and at our ultimate discretion without notice, although if reasonable to do so we will use our best endeavours to notify you of these changes.
15. Chat Rooms
15.1 – If we provide you with a chat facility to enable communication between you and other customers. By using the facility you agree you shall not:
i. not make any statements that are threatening, sexually explicit, abusive, defamatory, harassing, insulting or offensive, including but not limited to expressions that would be deemed a hate crime under applicable laws;
ii. engage in any communication with could be classed as collusion;
iii. advertise or promote other products or make any statements about the Service which would be deemed defamatory or damaging to our reputation;
iv. post any content that you do not have the right to post;
v. engage in any type of illegal activity using the chat facility; and
vi. post personal details.
15.2 – We are not liable for any content published in the chat facility.
15.3 – By using the chat facility, you accept that any posts or communications are not confidential, we may review chat content, keep records and take necessary action where required. If any of your chat records are suspected to be criminal in nature, we will alert all relevant bodies and provide copies of all of your chat records where required.
16. Limitations and exclusions
16.1 – Except in the case of death or personal injury caused by our negligence or any wilful act, to the fullest extent permitted by the law we exclude all liability to you in respect of your use of the services.
16.2 – Skill Thrill N.V. will not be liable for any damage or loss caused by an event of force majeure, or an act of government or local law enforcement.
16.3 – You are responsible for compliance with your local legal system. Availability of the Services does not necessarily indicate that those Services are legal under the laws, regulations or directives of your country of domicile.
16.4 – We do not provide any legal advice or assurances and it is your sole responsibility to ensure at all times you comply with the laws that govern you and you have the complete legal right to use the Services. Any participation in the Services is at your sole option, discretion and risk.
16.5 – By using the Services, you acknowledge that you do not find the Content to be objectionable, unfair or indecent in any way.
16.6 – Our actions, advertising or websites do not constitute an offer, solicitation or invitation by Skill Thrill N.V. for the us of our Services in any jurisdiction in which such activities are prohibited by law.
17. Governing Law
17.1 – The Terms and Conditions are governed by and interpreted in accordance with the laws of Curacao. Any disputes arising under or in connection with these terms shall be subject to the non-exclusive jurisdiction of the courts or Curacao.
18. Complaints and player dispute resolution
18.1 – If you have any cause to complain about anything that has happened as a consequence of your dealing with us, you should notify us by contacting Contact@guesschess.com within 12 months of the incident and they will oversee the management of your complaint. If you are unhappy with the decision of this team you can choose to escalate your complaint to Antillephone N.V. in accordance with their procedures. We will deal with your complaint as quickly as we reasonably can and shall, as necessary request appropriate evidence from you for the purposes of settling your complaint. Out team will investigate any complaint or concern and issue a final response within 8 weeks.
18.2 – If a complaint is not resolved to your satisfaction by the use of our internal complaints procedure, you may refer the matter to an independent adjudicator. The appropriate adjudicator is determined by reference to the products that are subject of the dispute or by the regulator of the Services in question. We will inform you which body to refer to upon request.
19. Contact Us
19.1 – You can contact us by email on Contact@guesschess.com.
20.1 – If we need to notify you under these Terms and Conditions, we will do so by email to the email address registered to your account.
20.2 – These Terms & Conditions, including any document expressly referred to in them, represent the entire agreement between you and us and replace any prior agreement, understanding or arrangement between you and us. We each acknowledge that neither of us has relied on any representation, undertaking or promise made by the other except as expressly stated in these Terms & Conditions.
20.3 – We may wish to transfer our rights or obligations or sub-contract our obligations under these Terms and Conditions to another legal entity. You agree that we may do so provided that this will not adversely affect the standard of service you receive. In case of transfer, we will notify you of the date on which we will transfer our rights under or in connection with these Terms and Conditions to another legal entity. Your only rights following this date under or in connection with these Terms and Conditions will be against the new legal entity.
20.4 – These Terms and Conditions are personal to you and the benefit of them cannot be transferred to a third party.
20.5 – If you breach these Terms and Conditions and we choose to take no action, this does not negate our future right to take action in respect of any other breaches.
20.6 – If any part of these Terms and Conditions is disallowed or found to be ineffective by a court or regulator, the other provisions shall continue to apply.
20.7 – Should there be any discrepancies between the General Terms and Conditions written in the English language and the General Terms and Conditions written in another language, the General Terms and Conditions written in the English language will prevail.
21. Payment Provider
21.1 – Guesschess.com is operated by Skill Thrill N.V., a company registered in accordance with Curaçao Law with offices based at Heelsumstraat 51, E-Commerce Park Curacao, under Antillephone NV sublicense 8048/JAZ2020-077 and company registration number 155679 issued by the Government of Curaçao. OddsInn Ltd a company incorporated and registered in the United Kingdom, registered at Companies House under number 10173250 whose registered office is at 3-7 Temple Avenue Temple Chambers, Suite 38, London, United Kingdom, EC4Y 0HP, provides payments settlement services for and on behalf of SkillThrill NV.
22. Refund Policy
22.1 A refund request will not be considered once the deposit (including the bonus) has been used in whole or in part on www.guesschess.com
22.2 A refund request will only be considered if it is requested within the first twenty-four (24) hours of the transaction, or within five (5) days if the Player alleges that another individual (or a minor) has accessed his/her Player Account.
22.3 We reserve the right to withhold any refund or reverse transaction until the identity of the Account is adequately established to our satisfaction. For your Refund request to be considered, we need to verify your identity, current address, and ownership of the payment methods used to add funds. In some cases, we can request an extended list of documents. The review of the refund request will be put on hold until all of the requested documents have been provided. Refusal or inability to provide the required documents within seven (7) days from the date of their request will result in the closure of the request, and the refund will not be considered.
22.4 Any transaction made with a debit or credit card can be returned unilaterally if Skill Thrill N.V., considers such transaction as an unacceptable for security, risk or legal reasons (for example, Skill Thrill N.V., has valid suspicions that the card has been stolen).